What is covered by Buildmark Connect?

What is covered:

• Foundations
• Load-bearing walls
• Load-bearing parts of the roof
• Wet applied plaster
• External render and external vertical tile hangings
• Roof coverings
• Load-bearing parts of the floors
• Floor decking, screeds & staircases, where these fail to support normal loads
• Retaining walls necessary for the structural stability of the premises, and any garage or other permanent outbuilding forming part of, and constructed at the same time as, the premises
• Below-ground drainage for which you are responsible

What is not covered:

• Shrinkage, thermal movement or movement between different types of materials
• Cosmetic damage, such as minor cracking, spalling or mortar erosion to brickwork, which does not impair the structural stability or weather tightness of the premises or which only affects decorations
• Existing double or triple glazing panes in converted properties, unless they were newly installed at the time of conversion
• Ceilings which are not in an enclosed part of the premises (e.g. balcony ceilings)
• Water entry, dampness or condensation to underground garages, where the structural integrity of the garage is not affected
• Sound transmission of any type
• Any change to the colour or texture of, or any staining to, any external finish
• Replacement of any solar roof tiles or panels solely due to failure to generate heat or electricity
• Removal, storage and alternative premises if you or anyone normally occupying the premises moves out so that work can be done
• Other general exclusions listed in front cover of the NHBC Buildmark Connect policy document
  

Back